Shipping & Returns

What is your kirkwood Watches delivery policy?

Free shipping on all U.S. orders over $75. If you live outside the US, an additional cost of $35 will be applied to your shipping total on the checkout page. This also depends on how many items you have during checkout.

All orders in stock ships the same day as long as you place your order before 3PM EST, otherwise it will simply ship the following business day. 

Pre-Orders

Kirkwood Watches offer Pre-Orders on items that we know you would love. With these items we provide an estimated shipping date of when the product will arrive. Please note that is this just an estimated ship date and time will vary depending on product or shipping delays.

What is your cancellation and refund policy?

Orders cancelled before shipping will be fully refunded. If the order has shipped, please use our return policy to get a full refund. We want you to be happy about our products as we are! For any reason you are not completely satisfied with your purchase, you have 7 days of the delivery date for exchange only. Please send us an email at sales@kirkwoodwatches.com before you return the item. Please note of the following:

  1. Kirkwood Watches reserves the right to not accept a return or exchange of your item.
  2. If product is damaged or worn we may require a restocking fee / repair fee not to exceed $25.
  3. All presale items, customized order and items on sale are excluded from our return policy and all sales are final.